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    Terms of Service

    Last updated: March 30, 2026

    1. Agreement to Terms

    These Terms of Service ("Terms") constitute a legally binding agreement between your institution ("School," "you," or "your") and VibeTech Systems ("Company," "we," "us," or "our") governing your use of the CampusCore Student Information System (the "Service") accessible at campuscore.info.

    By accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a school or organization, you represent that you have the authority to bind that entity.

    2. Description of Service

    CampusCore is a cloud-based Student Information System designed for private K-12 schools. The Service provides:

    • Student enrollment and records management
    • Attendance tracking and reporting
    • Gradebook, assignments, and report card generation
    • Course scheduling and enrollment management
    • Family and staff directory management
    • Parent portal with real-time access to student information
    • Communication tools (email campaigns, announcements)
    • Tuition billing, invoicing, and payment plan management
    • Data export and audit logging

    3. Account Registration & Access

    3.1 School Accounts

    A designated System Administrator from your school will be provided access to configure the platform, manage users, and oversee all school data. The System Administrator is responsible for creating and managing all user accounts within the school.

    3.2 User Roles

    The Service supports the following user roles, each with specific access levels:

    • System Admin: Full platform access including configuration, data export, enrollment management, and audit logs
    • Admin: School operations management including students, families, staff, courses, attendance, communications, and tuition
    • Teacher: Access to assigned courses, gradebook, attendance, student records, and communications
    • Parent: View-only access to their child's grades, attendance, schedule, and announcements via the Parent Portal

    3.3 Account Security

    You are responsible for maintaining the confidentiality of all account credentials. You must immediately notify us of any unauthorized access or security breach. We are not liable for any loss resulting from unauthorized use of your account.

    3.4 Analytics Consent

    By signing in to the Service, you consent to our use of analytics cookies and similar technologies to track authenticated feature usage and improve the Service, as described in our Privacy Policy.

    4. Acceptable Use

    You agree to use the Service only for its intended purpose of school administration. You shall not:

    • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
    • Attempt to gain unauthorized access to any part of the Service, other accounts, or related systems
    • Interfere with or disrupt the integrity or performance of the Service
    • Upload or transmit malicious code, viruses, or harmful data
    • Use the Service to store or transmit content that infringes on third-party intellectual property rights
    • Share login credentials across multiple individuals (each user must have their own account)
    • Use automated scripts, bots, or scrapers to access the Service without prior written consent
    • Resell, sublicense, or redistribute access to the Service

    5. Data Ownership & Responsibilities

    5.1 Your Data

    You retain full ownership of all data you enter into the Service ("School Data"), including student records, family information, staff records, grades, and financial data. We do not claim any ownership rights over School Data.

    5.2 Data Processing

    We process School Data solely to provide and improve the Service. We act as a data processor on your behalf and will not use School Data for any purpose other than delivering the Service, as further described in our Privacy Policy.

    5.3 Data Accuracy

    You are responsible for the accuracy, quality, and legality of all data entered into the Service. We are not responsible for errors in student records, grades, or other information entered by your staff.

    5.4 Data Portability

    You may export your School Data at any time using the built-in data export tools. We support exports in CSV and PDF formats. Upon termination of your account, we will provide a reasonable period to export your data before deletion.

    6. FERPA Compliance

    We acknowledge that School Data may include education records protected under the Family Educational Rights and Privacy Act (FERPA). We agree to:

    • Act as a "school official" with a "legitimate educational interest" as defined under FERPA
    • Use personally identifiable information from education records only for the purposes for which access was authorized
    • Not re-disclose education records to third parties without proper authorization
    • Maintain appropriate administrative, technical, and physical safeguards to protect education records
    • Provide audit trail capabilities to track access to student records
    • Comply with FERPA requirements regarding directory information opt-out
    • Return or destroy education records when no longer needed for the purposes for which access was granted

    7. Payment Terms

    7.1 Subscription Fees

    Access to the Service requires a paid subscription. Pricing is based on the plan selected during onboarding and the number of enrolled students. Current pricing details are available on our website or upon request.

    7.2 Billing

    Subscription fees are billed annually in advance unless otherwise agreed in writing. All fees are non-refundable except as expressly stated in these Terms or required by law.

    7.3 Payment Processing

    Payments are processed securely through Stripe. By providing payment information, you agree to Stripe's Terms of Service. We do not store credit card numbers on our servers.

    7.4 Late Payments

    If payment is not received within 30 days of the due date, we reserve the right to suspend access to the Service until payment is received. We will provide at least 14 days' written notice before any suspension.

    8. Service Level & Availability

    8.1 Uptime

    We strive to maintain 99.9% uptime for the Service, excluding scheduled maintenance windows. Scheduled maintenance will be communicated at least 48 hours in advance whenever possible.

    8.2 Support

    We provide technical support via email during business hours (Monday–Friday, 9:00 AM–5:00 PM EST, excluding federal holidays). We aim to respond to support requests within one business day.

    8.3 Updates

    We may update, modify, or enhance the Service from time to time. We will use reasonable efforts to notify you of material changes that may affect your use of the Service.

    9. Intellectual Property

    The Service, including all software, design, text, graphics, interfaces, and underlying technology, is the exclusive property of VibeTech Systems and is protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service for your internal school operations during the subscription term.

    10. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIBETECH SYSTEMS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, OR INTERRUPTION OF BUSINESS, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

    OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO US DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

    11. Indemnification

    You agree to indemnify, defend, and hold harmless VibeTech Systems and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; or (d) any data you submit to the Service.

    12. Termination

    12.1 By You

    You may terminate your subscription at any time by providing 30 days' written notice. Termination will be effective at the end of the current billing period. No refunds will be issued for the remaining portion of the billing period.

    12.2 By Us

    We may suspend or terminate your access to the Service immediately if you: (a) materially breach these Terms; (b) fail to pay fees when due after notice; or (c) engage in conduct that we reasonably believe is harmful to other users or the Service.

    12.3 Effect of Termination

    Upon termination, you will have 60 days to export your School Data using the platform's export tools. After this period, all School Data will be permanently deleted in accordance with our Privacy Policy. Sections 5, 9, 10, 11, and 14 shall survive termination.

    13. Modifications to Terms

    We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes via email to the School's System Administrator. Your continued use of the Service after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you may terminate your subscription as described in Section 12.

    14. Governing Law & Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue resolution through binding arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules.

    15. General Provisions

    • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and VibeTech Systems regarding the Service.
    • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
    • Waiver: Failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
    • Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
    • Force Majeure: Neither party shall be liable for delays or failures in performance resulting from circumstances beyond its reasonable control.

    16. Contact Us

    For questions about these Terms of Service, please contact us:

    VibeTech Systems

    Email: hello@campuscore.info

    Web: campuscore.info